Menu
Important Announcement
Rivmedia Web Design has undergone a strategic shift
While website maintenance & support services remain available (see below), I am no longer undertaking new web design projects as I pursue a new career.
Make Your Life Easier!
Spend time on your clients & business, not maintaining your website. Leave it to an expert for your WordPress Website Maintenance.
Modern websites have evolved from the set & forget philosophy and ongoing maintenance is needed for optimal performance and security. It’s like a car in a way and needs regular servicing to keep everything running smoothly.
My WordPress Website Maintenance plans are designed to take care of the complicated tech stuff, ensuring you’re getting the most out of your website by keeping it performing at its best.
You can relax knowing that your site is in capable hands, and have more time to spend on the things that are important to you.
The importance of regular website maintenance:
Increased protection from possible hacking attempts
Optimal website speed & performance
Assurance of a positive experience for site visitors
Always using the latest technology & features
Back-ups on hand to restore your site if needed
Compare Plans
No matter the size or complexity of your website, I’ve got you covered. To get started, simply choose a plan below and you will be taken to the cart page to checkout. Next-step instructions so I can carry out the work will be emailed to you… Easy!
Starter
Suitable for small to medium-sized websites with basic functionality and minimal activity such as blog posting & minor edits
$
75
/month
-
24/7 uptime monitoring
-
Daily security & malware scanning
-
Monthly software updates
-
Monthly database optimisation
-
Monthly full website backup
-
Extra database backups -
For sites with 20 plugins or less
-
Access to up to $300 of premium plugins
Professional
Best for websites with extra functionalities, and regular activity such as blog posting, minor edits, or sites with eCommerce
$
95
/month
-
24/7 uptime monitoring
-
Daily security & malware scanning
-
Monthly software updates
-
Monthly database optimisation
-
Monthly full website backup
-
Extra fortnightly database backups
-
For sites with 25 plugins or less
-
Access to up to $800 of premium plugins
Ultimate
Ideal for sites with complex functionalities (blog, LMS, eCommerce, memberships, etc.) and have regular to high activity
$
125
/month
-
24/7 uptime monitoring
-
Daily security & malware scanning
-
Monthly software updates
-
Monthly database optimisation
-
Monthly full website backup
-
Extra weekly database backups
-
For sites with 30 plugins or less
-
Access to up to $1500 of premium plugins
Starter
Suitable for small to medium-sized websites with basic functionality and minimal activity such as blog posting & minor edits
$
75
/month
-
24/7 uptime monitoring
-
Daily security & malware scanning
-
Monthly software updates
-
Monthly database optimisation
-
Monthly full website backup
-
Extra database backups -
For sites with 20 plugins or less
-
Access to up to $300 of premium plugins
Professional
Best for websites with extra functionalities, and regular activity such as blog posting, minor edits, or sites with eCommerce
$
95
/month
-
24/7 uptime monitoring
-
Daily security & malware scanning
-
Monthly software updates
-
Monthly database optimisation
-
Monthly full website backup
-
Extra fortnightly database backups
-
For sites with 25 plugins or less
-
Access to up to $800 of premium plugins
Ultimate
Ideal for sites with complex functionalities (blog, LMS, eCommerce, memberships, etc.) and have regular to high activity
$
125
/month
-
24/7 uptime monitoring
-
Daily security & malware scanning
-
Monthly software updates
-
Monthly database optimisation
-
Monthly full website backup
-
Extra weekly database backups
-
For sites with 30 plugins or less
-
Access to up to $1500 of premium plugins
All pricing is in Australian Dollars.
No long-term contracts, switch or cancel your plan anytime.
Not ready to commit?
Purchase a WordPress Tune-up instead
I also provide a one-off service if your website needs a tune-up but you aren’t looking for an ongoing service yet.
It includes all software updates, security & malware scan, database optimisation, full backup before and after completion of service (on your server) and a report with details of all work completed.
Keep your website protected & performing at its best with an easy one-off payment of $197
Website Maintenance FAQs
The code that creates WordPress is constantly evolving. So, regular updates and maintenance are required to resolve bug fixes, help to minimise security vulnerabilities and optimise performance.
Think of it like your car. Would you not bother to ever get your car serviced, and leave the keys lying around for anyone to take? Of course not! Because you would be significantly increasing your chances of a breakdown or your car being stolen.
Website maintenance is similar in that it is a preventative service.
People often underestimate the cost of a website going down. For example, say your website is hacked, user privacy is breached, or inappropriate content is placed over yours:
- What will the cost be to repair or completely rebuild your website?
- What will your loss of income be while the site is down?
- And more importantly, what will the damage to your reputation cost you?
Yes! Of course, you can. Keep in mind though:
- Would you be confident to perform the service?
- Do you have the time to learn how to do it properly? and;
- Do you think you will be able to handle any unforeseen problems?
One of the main purposes of this service is to prevent this from happening. In the unlikely event that malware is detected on your website though, I will make this a priority fix and get your website back in tip-top shape ASAP.
Often I will know about the issue before you do, and if possible have it all sorted before you even notice!
While I cannot 100% guarantee your website will not be hacked, I can promise to sort the mess out with the highest priority; including restoration of your site thanks to one of the backups.
Plans are paid for upfront and the work is performed within 1-4 business days after your subscription payment has been successfully processed.
When the work is complete, I will email you a maintenance report detailing the work carried out.
When necessary I will also include any notes for anything of importance.
Many of the plugins available in WordPress are free, but there is a number of premium plugins that come at a cost as they offer more functionality & features. Payments for them are generally on a recurring annual subscription or sometimes just a once-off.
As a WordPress developer, I often use premium plugins and therefore have my own developer licences for them. So instead of purchasing these yourself, you can simply access them through me.
Depending on the setup of your site, this could potentially save you hundreds of dollars. Here are just a few examples to demonstrate how quickly the cost of premium plugins can add up:
- Online forms: Gravity Forms + Basic Add-ons – Valued at $59US/year
- Page Builder: WPBakery Page Builder for WordPress – Valued at $64US/year
- eCommerce extension: WooCommerce Subscriptions – Valued at $199US/year
Updates for these plugins will be performed whilst you remain on a plan. Should you cancel your plan, the plugins will remain on your site, but you won’t be able to update them anymore unless you purchase your own licence.
24/7 uptime monitoring:
We keep an eye on your site and are notified within minutes if it ever goes down. Occasionally this happens due to server issues (nothing to do with the website, this is a hosting issue) and it’s often temporary. Should it last longer though due to other reasons that require attention, I will be aware and onto it ASAP to minimise downtime as much as possible.Security & malware scanning
I check your website for any malware (software created for malicious purposes) and make sure facilities are in place to reduce vulnerabilities & help prevent issues. Should I happen to find any issues, you will be notified immediately to discuss and resolve them.Software updates
This includes updating your WordPress core, plugins & themes when new releases become available as well as a compatibility check. Please Note:- We will only update plugins that are compatible with your installed version of WordPress
- We will only perform theme updates if a child theme is in place
- As mentioned we will do a compatibility check but it is your responsibility to inform us if you notice that your website is not working properly after updates are performed. Should this occur we will restore your website to how it was before the update (no extra charge).
Database optimisation
Over time, your database (where all your site information & settings are stored) can build up a collection of unneeded data. So optimising your database means faster backups, easier restorations, and improved speed & performance. Essentially it’s like giving your website a spring clean.Full website backup
We ensure facilities are in place to automatically back up your site at regular intervals, giving you peace of mind that your site and content are fully protected. Back-ups are stored on our remote storage so as not to take up valuable space on your server (website hosting). We store 3 sets of backups at a time. Please note: While all precautions are taken to safeguard these back-ups sets we do not guarantee their safety and therefore strongly urge all customers to download and store them periodically.Extra database backups
The database is where all your settings and information are stored. So, for sites that have frequent activity, this provides additional protection against loss of data should your site ever need to be restored from a backup.Sites with ? plugins or less
Generally, the more plugins, the more complex the site and the time required to perform updates. Thus this contributes to the difference in prices between plans.That’s no problem, I’m happy to help with that too. Simply submit a support ticket with details about what you need help with and we can go from there.
Any work that can be completed within 2hrs I will get onto ASAP and invoice on completion. If it will take longer than that, I will provide a quote first before any work commences.
Find full details about my tech support service here.
Payment Processing: The first payment will be processed upon checkout. The following payment dates will be on the same date each month.
Failed payments: Should any payments fail (lack of funds, tech issues etc.) the subscription will re-commence from whatever date the renewal is successfully processed.
Failed payments will be retried automatically 5 times over 7 days. At this point, if your payment has still failed to process unfortunately your maintenance plan will be cancelled and no further work will be performed.
Plan switching: If you upgrade or downgrade your subscription plan, you will need to check out again as you did the first time. Payment will be adjusted in the subsequent renewals.
Managing your plan: just log in to your My Account area, and within the “My Subscriptions” tab you can switch or cancel your plan. Or, feel free to contact me and I can take care of it for you.
Obviously, I would hate to see you go, but I only want you to stick with the plan if you’re truly benefiting from the service. Therefore, yes. You can cancel at any time.
If you do so before your subscription renews then your subscription will cease and no further work on your website will be carried out. There are no refunds if you cancel after your subscription has already been renewed.
Managing your plan: just log in to your My Account area, and within the “My Subscriptions” tab you can switch or cancel your plan. Or, feel free to contact me and I can take care of it for you.
Of course! If you’re looking to partner up with me to manage ongoing care for your website, you are more than welcome.
Initially, some changes/updates might have to be made to the backend of your site so I can perform the service adequately, but this will be discussed with you in full.
Contact me
I aim to respond to all enquiries (usually via email initially) within 1-2 business days. Please check that pesky “spam” folder in case my reply lands there.
I look forward to hearing from you!
"*" indicates required fields